Frequently Asked Questions

Question
How do I register my LockLizard licence?
The LockLizard licence file will be sent to you upon purchase of your digital contract. If you have not received that, you can download it via your MyNEC account. Simply navigate to your MyNEc page, go to your "My Digital Contract" page and then click on the LockLizard viewer link to download the licence file.
To register the  lockLizard licence successfully, kindly ensure that you follow the steps specified on your installation email or on the LockLizard viewer page. 
If you are still having difficulty installing locklizard viewer, please contact us at info@neccontract.com or +44(0)2076652446.

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