
Account FAQs
View the most frequently asked questions relating to amending your account details, accessing your products, logging into My NEC and more.
The way you log in to our website has been updated. We've moved to Auth0, a leading identity management platform. You'll see a slightly different login screen, but your current login details (username and password) remain the same. This change allows us to implement advanced security features and will pave the way for future improvements.
NEC provides dedicated support to our users with a range of products and services, designed to support the best practice use of the contracts to facilitate the best project outcome.
Our experts are able to provide guidance, advice and assistance.
View the most frequently asked questions relating to amending your account details, accessing your products, logging into My NEC and more.
View our library of questions to the NEC Users' Group helpline with the answers provided.
NEC is committed to supporting the learning journey of anyone who is looking to work in the construction sector and wider built environment. Find out how NEC can support your university or academic institution.
Can't find what you're looking for? Our support staff and sales teams are happy to help.